At Tomi & Company, we strive to provide efficient and reliable shipping services to our customers. Below is an overview of our shipping policies, including processing times, shipping options, costs, and other important information.

1. Processing Time

• Order Processing: All orders are processed within 1-2 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with shipping details and tracking information.
• Delays: In the event of high order volumes, processing times may be slightly delayed. If there is any significant delay in shipping your order, we will notify you via email.

2. Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on the weight of your order, shipping method, and delivery location. We offer the following shipping options:

• Standard Shipping: Delivery within 5-7 business days.
• Expedited Shipping: Delivery within 2-3 business days.
• Next-Day Shipping: Delivery by the next business day if the order is placed...

Please note that delivery times are estimates and may vary depending on the destination and shipping carrier.

3. International Shipping

At this time, we only offer shipping within the United States. We are working on expanding our shipping options to include international locations in the future.

4. Shipping Confirmation & Tracking

Once your order has been shipped, you will receive an email confirmation that includes a tracking number. You can use this tracking number to check the status of your shipment through our courier’s website.

5. Shipping Restrictions

We do not ship to P.O. boxes or APO/FPO addresses. Some items may have additional shipping restrictions due to local regulations.

6. Lost or Damaged Packages

We are not responsible for packages that are lost or damaged during transit. However, if you experience any issues, please contact our customer support team, and we will work with the shipping carrier to resolve the problem.

7. Order Changes & Cancellations

If you need to make changes to your order or cancel it after it has been placed, please contact us as soon as possible at suntomiris2020@gmail.com. We will do our best to accommodate your request, but please note that once an order has been processed or shipped, we may be unable to modify or cancel it.

8. Returns & Exchanges

For information about returns and exchanges, please refer to our Return Policy page.

9. Contact Us

If you have any questions about our shipping policies, feel free to reach out to us.