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Frequently Asked Questions

1. What types of supplements does Tomi & Company offer?

At Tomi & Company, we offer a diverse range of supplements including multivitamins, herbal supplements, omega and fish oils, immune support supplements, probiotics, and more. Our products are designed to support various aspects of health and wellness, ensuring you find the right solution for your needs.

2. Are your supplements natural and safe?

Yes, all of our supplements are made with high-quality, natural ingredients. We prioritize safety and effectiveness by sourcing ingredients from reputable suppliers and conducting rigorous quality control tests. However, we recommend consulting with a healthcare professional before starting any new supplement regimen, especially if you have existing health conditions or are pregnant.

3. How can I find the right supplement for me?

To find the right supplement, consider your health goals and any specific concerns you may have. Our website provides detailed descriptions and benefits for each product to help guide your decision. If you need further assistance, our customer support team is available to help with product recommendations based on your individual needs.

4. What is the return policy for your supplements?

We offer a 30-day return policy on most products. If you're not satisfied with your purchase, you can return it within 30 days of receipt for a refund or exchange. Please note that the product must be unopened and in its original packaging. For more details, visit our Return Policy page.

5. How do I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment through our courier's website. If you have any issues or need further assistance with tracking, please contact our customer support team.

6. Do you offer international shipping?

Currently, we offer shipping within the United States. We are working on expanding our shipping options and will update our website when international shipping becomes available.

7. How can I contact customer support?

You can reach our customer support team through the following methods:

  • Email: suntomiris2020@gmail.com
  • Contact Form: Contact Us

Our team is available Monday through Friday from 9 AM to 5 PM (EST) to assist with any questions or concerns.

8. Are there any promotions or discounts available?

We occasionally offer promotions and discounts on our products. To stay updated on the latest offers, sign up for our newsletter and follow us on social media. You can also check our Promotions page for current deals.

9. Can I subscribe to receive regular shipments of my favorite supplements?

Yes, we offer subscription options for certain products. You can select the subscription option on the product page and choose the frequency of delivery that best suits your needs. Subscribing can also provide you with additional savings.

10. What should I do if I received a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact our customer support team as soon as possible. Provide your order number and details of the issue, and we will work to resolve it promptly by offering a replacement or refund.